Privacy Policy

Privacy Policy for https://analytics-nsw.thebestlocalpro.com

Introduction

Welcome to https://analytics-nsw.thebestlocalpro.com (hereafter referred to as “Analytics NSW” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data in accordance with international standards and various data protection regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This privacy policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://analytics-nsw.thebestlocalpro.com.
  2. Any applications, services, and products offered through our platform.
  3. Interactions between users and our team via emails, calls, or text messages.

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage, which we encourage you to review.

Processing Activities

This policy outlines our practices regarding the handling of personal data when:

  1. You utilize our applications and services as an authorized user.
  2. You visit or engage with any websites linked to this Privacy Policy.
  3. You subscribe to receive communications from us, such as newsletters, emails, or other promotional content.

Personal Data Collection

We collect a range of personal data, which can be categorized as:

  1. Account Information: Details required for user registration and account creation, including usernames, email addresses, and passwords (hashed and salted for security).
  2. Payment Information: Transaction details when you make purchases or subscriptions on our platform.
  3. Financial Information: Financial records related to billing and invoicing.
  4. Purchase Information: Items bought, quantities, prices, and order history.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers for analytics and user segmentation.
  6. Location Data: Geographic location information provided by your browser or device settings.
  7. Feedback: User-submitted reviews, ratings, comments, and responses to surveys or feedback forms.
  8. Social Media Information: Data from social media platforms when you choose to log in via these services.
  9. Product Information: Preferences, interactions, and purchases related to our products.

We collect this data through various methods: user input forms, order processes, website analytics tools, browser cookies, and third-party integrations. Additionally, we may receive personal data from trusted third parties who work with us for specific services.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience and provide valuable insights. We use cookies categorized as:

  1. Strictly Necessary: Essential for website functionality, such as remembering user preferences or maintaining login sessions.
  2. Preference: Customizing content and settings based on user choices.
  3. Analytics: Tracking site usage, gathering analytics data, and understanding user behavior to improve our services.

Users have the option to manage and control non-essential cookies through our Cookie Manager tool, allowing them to choose their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once the retention period ends, we securely delete or anonymize the data to prevent re-identification. Our record-keeping practices ensure that your information is retained only for the duration required to serve its intended purpose.

Security Measures

We have implemented robust organizational and technical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: Secure encryption protocols are employed for data transmission and storage.
  • Third-Party Processing: We engage secure third-party service providers who adhere to strict privacy standards.
  • Access Controls: Strict access controls ensure that only authorized personnel can access sensitive data.

Children’s Privacy

Analytics NSW does not intentionally collect or solicit personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us, and we will take prompt action to rectify this issue.

Your Rights

Depending on your location, you may be entitled to certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive a copy of your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from discriminatory practices based on personal data exercises.
  • Appeals/Complaints: File complaints with relevant supervisory authorities and seek redress.

To exercise these rights, please reach out to our privacy team using the contact details provided below. We will respond promptly and in line with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on this page, and we encourage users to review these updates regularly. Continuous engagement with our platform implies acceptance of the revised policy.

Contact Information

For any inquiries, data-related questions, or requests to unsubscribe from communications:

  • Email: [email protected]
  • Mail: Privacy Team, Analytics NSW, [Street Address], [City, State, Zip Code]